Client: The Census Bureau
Mind & Media produced web-based training for the Census Bureau to teach employees how to use software and canvass neighborhoods and teach managers how to manage teams and facilitate training.
Training Employees for the 2020 Census
More than 100 web-based courses
Deployed to more than 40,000 Census employees
Mind & Media developed highly interactive, media-rich elearning modules for the Census Bureau to help train tens of thousands of employees in advance of the decennial census. After setting a foundation of trust in our first year, Census relied on us for substantially increasing amounts of work at an ever-quickening pace as the census year approached.
The nature of the work was complex, requiring multiple development iterations and multiple rounds of careful quality control. Mind & Media used innovative tracking procedures to ensure a high rate of accuracy as we continually updated iterations of the training on software as it was being developed.
Training included software simulations, role-playing, and video demonstrations. Some of the training was also produced in Spanish for Puerto Rico.
Mind & Media produced high-quality products that exceeded Census’ expectations. They adhered to the schedule set by Census Bureau but were also agile when competing mission-critical priorities forced schedule deviations. Of special mention, Mind & Media was very prompt in responding to time-sensitive requests and never failed to deliver.
Over five years, Mind & Media demonstrated our flexibility, creativity, and technical know-how to develop and revise a high volume of evolving multimedia training under tremendous deadline pressure.
Services Provided
- Web-Based Training
- Software Simulations
- Classroom-Based Training Presentations
- Video Production
- Graphic Design
- Training in Spanish
Content Areas
- Listing and Mapping
- Canvassing
- People Management
- Facilitation Skills
- Safety Policies and Procedures
