Preventing Medicare Fraud

Client: Centers for Medicare & Medicaid Services

Mind & Media helped fight Medicare fraud through an array of sophisticated training for professionals and accessible awareness messages for beneficiaries.

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Communication Strategy

Website Design

Video Production

E-Learning Development

Centers for Medicare and Medicaid Services (CMS) monitors and addresses fraud, waste, and abuse in their programs. Part of this involves outreach and education to fraud-fighting professionals in health insurance companies and law enforcement, and to beneficiaries.

For Medicare Parts C and D, prime contractor Rainmakers Strategic Solutions provides subject matter expertise and consulting, but needed an experienced media development partner to produce supporting tools. Mind & Media offered the right mix of communication strategy and media development skills.

Services Provided:

  • Content Development
  • Web Development
  • Web-Based Training
  • Webcasting
  • Video Production
  • Print Design

Content Areas:

  • Medicare Benefits
  • Identity Theft
  • Fraud Prevention

During the multi-year contract Mind & Media:

  • Collaborated on annual outreach and education plans to support program integrity efforts
  • Produced webcasts and online training for professionals and educational videos for beneficiaries
  • Developed an infographic to illustrate the problem of drug diversion and encourage reporting
  • Edited and designed printed inserts for Medicare mailings in English and Spanish
  • Edited and designed the 200-page Fraud Handbook and accompanying training presentation
  • Developed the original Outreach & Education Medicare Integrity Contractor (O&E MEDIC) website*
  • Created online Job Aids
  • Edited and designed fact sheets
  • Created booth, collateral, and graphics for exhibition at industry conferences

Mind & Media’s clear, persuasive content is helping the O&E MEDIC fulfill its mission to reach out to and educate stakeholders to reduce fraud and keep the Medicare & Medicaid programs strong.

*Mind & Media no longer designs or maintains the O&E MEDIC website.

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